FAQ

COVID-19 UPDATE:

The current global pandemic is currently affecting some deliveries which are taking a little longer to arrive. Dispatch times as noted below have been impacted by the high volume of orders that we are receiving.

We are unable to guarantee specific delivery times however do aim to get your purchases toyou in the quickest time possible time frame. Rest assured that we will keepyou updated should anything change. Thank you for your patience.

Yours sincerely,

TOUCANDY Team

In most caseswe will have your order ready to ship within 1-3 business days.

We will notify you if we anticipate any further delays.

Our team works around the clock to get all orders dispatched as soon as possible however during peak seasons slight delays may be experienced in dispatching your order although delays due to postal services are out side of our control.

1.   We accept the following forms of payment: Master/Visa Card

2.   Afterpay ( Australian & NZ Customers )

Please check your junk mail to see if your order confirmation & shipping update emails have gone there. If find that you still have not received your order confirmation, please get in contact with us.