
HAVE QUESTIONS?
FAQ – FREQUENTLY ASKED QUESTIONS
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HOW LONG DOES SHIPPING TAKE?
- Standard Shipping (US): 5-7 business days
- Express Shipping (US): 2-3 business days
- International Shipping: 7-14 business days (varies by location)
Once your order ships, you'll receive a tracking number via email.
WHAT IS YOUR RETURN POLICY?
We accept returns within 14 days of delivery. Items must be:
✅ Unworn & in original condition
✅ In original packaging with tags attached
Final sale items are non-refundable.
HOW DO I CARE FOR MY SONDER PIECES?
To maintain fabric quality:
- Dry clean recommended for structured outerwear
- Hand wash cold & air dry for delicate fabrics
- Avoid machine drying to preserve shape
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept:
💳 Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay